Privacy Policy

Information We Collect

We may collect the following types of information:

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Personal Information

• Name, address, phone number, and email address

• Health or care-related details voluntarily shared through contact forms or service inquiries

• Billing and payment information (if applicable)

Non-Personal Information

• IP addresses, browser type, device type, and pages visited

• Cookies and similar technologies to improve website functionality

How We Use Your Information

We use the information we collect to:

• Provide home care and supportive services

• Respond to inquiries and requests

• Communicate about appointments, services, or updates

• Process payments and insurance information (when applicable)

• Improve website functionality and user experience

• Comply with legal and regulatory requirements

HIPAA & Health Information

If you become a client of Silver Linings Home Health Solutions, we may collect, use, and share certain Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

• PHI will only be used or disclosed as necessary to provide care, process payments, and operate our services.

• We maintain strict safeguards to protect the confidentiality and security of PHI.

For more details on how your health information is handled, you may request a copy of our Notice of Privacy Practices.

Information Sharing & Disclosure

We do not sell or rent your personal information.
We may share information only in the following circumstances:

• With service providers and partners who assist us in operations (bound by confidentiality agreements)

• To comply with legal obligations or regulatory authorities

• With your consent

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we take every precaution, no method of transmission over the Internet is 100% secure.

Your Choices & Rights

• You may request to access, update, or correct your personal information.

• You can opt out of certain communications at any time by contacting us.

• If you are a client, you have specific rights regarding your health information under HIPAA.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📞 Phone: 984-381-2373
📧 Email: management@silverliningshomehealthsolutions.org